General Policies

We look forward to seeing you for your next service!  
Please review our general policies and let us know if we can help with any questions you might have.

Appointment Reminders: 
Upon booking an appointment with us, we will either call or send a text confirmation reminder approximately 3 days prior to your appointment.
Credit Card is required to hold Customized Color (Balayage, Eclipting/Contouring, Corrective, Hair Painting, Ombre) and Keratin Straightening appointments for New Clients. Full Service Charge may apply if appointment is cancelled within 48 hours.

Cancellations: 
We would like to be able to offer our clients the opportunity to book the appointment times they desire. 
 If your plans change, please call us at 314.875.9499 and allow 48 hours notice for any cancellations.
Due to difficulty of filling last minute cancellations, full service charge may apply for cancellations within 48 hours.

Wait List: 
We work hard to fill our canceled appointment times with clients from the waiting list

Illness:
Please be considerate of the health of our team and service providers. If you have recently had a fever, have an active fever, or are feeling unwell, please call us to reschedule your appointment. We will work with you to re-book your appointment.  
If while in the salon you show signs of illness or fever, you might be asked to reschedule, at stylist and management discretion.
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